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7) Support

The support page provides valuable information on troubleshooting and contact information, should

you require technical assistance.

• Logs

The network camera supports system log information. Click the System Log button to get the

log data and the Event Log button for event information.

• Reports

- Server Report: Click the Server Report button to get the important information about the

server’s status and should always be included when requesting support.

- Parameter List: Click the Parameter List button to see the unit’s parameters and their

current settings.

• Health Check

- System Check: Click the System Check button to get the important information about the

camera’s system resources. The pop-up window displays as below.

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