
• Backup
Click the Backup button to save setting values that users enter to the network camera to a user
PC.
• Restore
Click the Restore button to import and apply setting values saved to a user PC.
• Optics
Click the Calibrate button when the Fine Focus function can’t adjust the focus.
Note: Backup and Restore can only be used on the same unit running the same firmware. This
feature is not intended for multi-configurations or for firmware upgrades.
7) Support
The support page provides valuable information when troubleshooting a problem or when contacting
the technical assistants.
• Logs
The network camera supports system log information. Click the System Log button to get the
log data and the Event Log button for event information.
• Reports
- Server Report: Click the Server Report button to get the important information about the
server’s status; this should always be included when requesting support.
- Parameter List: Click the Parameter List button to see the unit’s parameters and their
current settings.
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